Registration and Policies

How to Register for Private Pilates Training

• Complete registration forms and pay for the service at Membership Services in the Ray Meyer Fitness and Recreation Center.
• Clients may indicate a preferred instructor on the registration form. Clients without preferences will be assigned an instructor based on availability.
• After registration and completion of a secure, online health screening form, clients will be contacted within one business day regarding the status of their registration.
• After being connected with an instructor, clients may schedule sessions directly with the instructor.

After Registration

• Cancellation Policy - To cancel an appointment, clients are asked to contact the instructor directly at least 24 hours in advance of the appointment. Failure to do so will result in a lost session.
• Late Policy - Instructors are obligated to wait 20 minutes for clients. If after 20 minutes the instructor has not been contacted directly or via Campus Recreation staff, the instructor may still complete the appointment, but is not required to do so. Sessions that are cancelled in this manner will be lost. Sessions that begin late will still end at the originally scheduled time.
• Duet and Trio Cancellation Policy - In the event that one partner needs to cancel within 24 hours of a scheduled appointment or simply does not show, the session may continue with the remaining partner(s). However, due to the discounted fee for duets and trios, the session will still count toward the package balance for each partner.
• Expiration Policy - All private Pilates sessions and packages expire ONE YEAR from date of purchase.
• Refund Policy - All sessions and packages are NON-REFUNDABLE.

Policy on Outside Instructors

No outside instructors are allowed to train clients in the Ray Meyer Fitness & Recreation Center. All instructors who conduct sessions in the facility must be employees of the Department of Campus Recreation. Violation of this policy may result in lost access to the facility for the client and the unauthorized instructor.